FREQUENTLY ASKED QUESTIONS

Below you will find answers to FAQs that will help you to plan your visit to the Lake District. If you cannot find the answer to your question then do Contact us and we will be glad to help.

Reservations
Cancellation
The Tours
When to visit
Accommodation
What to see and do
Useful information

Reservations

1. How can I make a reservation?

You can Telephone 00 44 (0) 15395 52106
Fax 0870 7623826
Email: sales@lakedistricttours.co.uk
Use the booking form on our Contact us page

2. How do I get to the Lake District?

Virgin trains operate a direct service from London Euston to Oxenholme Lake District station that takes just over 3 hours. To join a Tour A on your day of arrival you need to arrive at Oxenholme for 1000 to take advantage of our transfer service.

This means that the Lake District is now well within reach for a day excursion from London. So why not exchange the noise and bustle for the fresh air and peace of the Lake District for a day!

You can also travel to Windermere station by changing trains at Oxenholme. If you are short on time, or are planning a morning tour on the same day as your arrival, we do not recommend this option. If you miss your connection you may well miss your tour and no refund would be available.

3. Can you make a train reservation for me?

When joining a tour from other parts of the UK you can purchase tickets and view the latest timetables at trainline.

4. Can I join a tour after arriving in the Lake District?

Yes this is possible - though our tours are very popular and we do recommend booking in advance to guarantee availability. Many guests enjoy their tour so much that they join a second tour on the following day your driver/guide can assist with this when space is available.

5. What is the Climate Contribution Fund?

This is a local Lake District initiative that invests in local projects that will help to promote and support sustainable tourism or which can reduce the amount of carbon dioxide in the atmosphere. It is a great opportunity for Lake District Tours and their customers to make a positive contribution towards tackling the problem of climate change by acting locally. Projects include investment in cycle routes, woodland planting and maintenance and peat bog restoration.

How does it work?

When you make a reservation you have the option of donating £1 to this fund. For every £1 you donate we will match with £1. In this simple way we are all helping to minimise our carbon footprint on the Lake District.

Book now to make your donation

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Cancellation

6. What if I have to cancel my reservation?

In the unfortunate event that you have to cancel your tour please advise us as soon as possible.

If you have to cancel a tour 50% of the tour cost will be refunded.
There will be no refunds for cancellation on the day of the tour.

7. Are there any extra costs I should be aware of?

There are no hidden costs in our tours – all entrance fees and boat fares are included. You will need money for lunch and should you wish to visit inside Dove Cottage on Tour D.

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The Tours

8. How will we recognise our guide?

Your guide will have a sign for Millennium Travel Lake District Tours and will be waiting near the Trekkers Cabin cafe as you exit the train at Oxenholme station. At Windermere we will meet you off the train or at the waiting area.

9. What is the minimum/max group size for a tour?

Unlike other tour operators our minimum group size is only two persons. This means that you can book ahead in the confidence that your tour will run.
Our maximum group size is 16 with an average group size of 6-8 persons.

10. How often do your tours operate?

Tours operate daily throughout the year except Tour C Garden Tour that operates from May to October.

It is important to note that Hill Top Farm is closed from 28 Oct to 31 Mar and on most Thursdays and Fridays throughout the year. At these times we provide complimentary entry to The World of Beatrix Potter Attraction in Bowness.
For detailed opening arrangements visit their web site here.

11. Do you pick us up from our guesthouse?

Yes we arrange pick up from either your guesthouse or at clear meeting points in Bowness and Windermere as shown on the tour descriptions – whichever is the most convenient for you.

12. Can we eat on the bus?

Yes you can though we do allow time for refreshments and comfort stops on our tours.

13. Can you arrange private group tours?

Yes. We can arrange special tours with or without accommodation to meet the needs of your group. We organise tours for the Womens Institute, gardening clubs and special interest groups. We have access to expert gardeners based at Holker and Levens Hall, and MLTB qualified Mountain Leaders to assist with your walking holiday. In short we are open to any suggestions and will work closely with you to design the best program for your group.

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When to visit

14. Can I visit the Lake District at any time of year?

Absolutely! The Lake District is a year round destination where each season offers something special for the visitor.

The Spring months of April to June bring blossom covered hillsides, rhododendron blooms and the famous white damson blossom of the Lyth Valley that can be seen on Tour C. May is also the time to see the woodlands carpeted in bluebells and the famous daffodils of William Wordsworth.

In the Summer months of July/August the Lake District hills and pastures are a lush green. This is the warmest time to visit when the sun sparkles off the lakes and the cooling breeze of a Tour A lake cruise is most welcome. The warm days and balmy evenings make this a pleasant time to stroll through the villages and towns of Lakeland.

The Autumn months of September to November are always a popular time of year for visiting The Lake District. The area provides an impressive display of natural splendour, as the leaves turn from greens to golds, reds, oranges and yellows, all reflected in the mirror stillness of the lakes. Windermere, Coniston, Grasmere, Derwentwater and Tarn Hows, near Hawkshead, are just a few of the many places to see this kaleidoscope of Autumn colours. The best time to enjoy the colours is when the sun is low in the early morning at Tarn Hows on Tour D.

In Winter the days shorten and the air can be crisp and cold. At this time the mountains often look their best with a dusting of snow set against a deep blue winter sky. The air is clear and the reflections in the still waters of the lakes can be breathtaking.

Remember in the Lake District there is no such thing as bad weather - only inappropriate clothing!

15 Talking of clothing – what should I bring?

Warm clothes and a windproof jacket can make your stay more comfortable and means you can sit outside to enjoy the views from the open deck on the cruise. A small umbrella can also be handy.

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What to see and do

16. Can you recommend places to eat?

There are many restaurants and cafes in Bowness and Windermere including traditional fish n chips, Italian, Greek, Thai, Cantonese and Italian. You should expect to pay around £8 – 10 for a main course in most restaurants. In Windermere The Lamplighter pub is popular with locals and visitors alike as it offers good value and a varied menu. In Bowness for lunch and homemade cakes and coffee we recommend the Bowness Kitchen.

17. Are there many places to shop in Bowness/Windermere?

There are many interesting individual shops selling souvenirs and specialist shops such as Peter Rabbit and Friends. The timing of our tours allows time for exploring these shops before catching your onward train.

18. What can we see or do after our tour?

We recommend that you visit The World of Beatrix Potter www.hop-skip-jump.com attraction in Bowness - this is also a good place to visit if it is raining.
The more active can take a 2 hour guided hike above Bowness for some peace and quiet with superb panoramic views. You can make a reservation from our contact page or if space is available book direct with your tour driver.
In good weather you can hire a rowboat or take a cruise on the lake. You will have taken a cruise from Ambleside to Bowness as part of Tour A, but you can also take a 45 minute blue cruise of the islands or a 90 minute yellow cruise to the south-eastern tip of Lake Windermere. You may even wish to return to Ambleside on the red cruise to explore the many shops and parks with views of the hills and lake.

In the evening we recommend taking a stroll along the lake, walk past the Tourist Information Centre for views along the lake to the mountains.

19. Where can I find more information on what to see and do in the Lake District?

Good starting points on a visit to the Lake District are the tourist information centres at:

Bowness Bay Tourist Information Centre
Glebe Road, Bowness-on-Windermere, Windermere, Cumbria
Tel: 015394 42895
bownesstic@lake-district.gov.uk


Windermere Tourist Information Centre
Victoria Street, Windermere
Tel: 015394 46499
windermeretic@southlakeland.gov.uk

The National Trust own and manage many properties in the Lake District and throughout the UK. It makes sense to join and save on entrance fees and benefit from free parking in most National Trust car parks.

 

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Accommodation

20. How do you select your guesthouses?

There are many guesthouses in Bowness and Windermere. Our selection is based on value for money, quality of breakfast, cleanliness of rooms and the friendliness of guesthouse owners.

21. What facilities are available?

For a general description visit our Accommodations page.

22. I would prefer to stay in a hotel. Can you arrange this?

Yes when taken with a tour or you can book direct from our accommodation page

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Useful Information

23. Is Windermere a lake or a town?

The answer is both! This can be confusing as the village of Windermere is approx twenty minutes walk from the lake of Windermere. The village of Bowness on Windermere is next to the lake and if you are staying in Windermere there is a regular shuttle bus service connecting the two villages.

24. Can I change money in Bowness/Windermere ?

You can change money at the post office in Windermere and also at branches of Barclays, HSBC and Natwest bank. There are four cashpoints in Windermere and two in Bowness.

25. Where can I use the internet?

There is internet access at the Tourist Information Centre in Windermere.

26. For a local experience what should we try?

For an energy boost try the famous Quiggins Kendal Mint Cake which you can sample on our Tour A

On Tour D try the world famous Grasmere Gingerbread

 
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Comments.


"Thank you for your kind guide of lake district tours.
We enjoyed it with much impression of the beautiful sceneries.
Many thanks to you and I hope to visit again your beautiful land."

Regards
Y.YOKOYAMA
JAPAN



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Millennium Travel Ltd Lake District Tours
Fellside Cottage, Witherslack, Cumbria, LA11 6RW, ENGLAND
Email: Lake District Tours
Tel: 015395 52106 Fax: 0870 7623826